Shipping Policy

We are committed to delivering your medical equipment safely and promptly. Learn more about our shipping policies below.

1. Shipping Timeframes
   Orders are processed within 1-2 business days and typically arrive within 5-7 business days. Expedited shipping options are available at checkout.

2. Shipping Costs
   Shipping rates vary based on location and order size. Free shipping is available on orders over $200 within Australia.

3. International Shipping
   Currently, we only ship within Australia. For international orders, please contact us directly.

4. Order Tracking
   Once your order has shipped, you will receive an email with tracking information to monitor your delivery.

5. Lost or Damaged Shipments
   If your order arrives damaged or does not arrive within the expected timeframe, please contact our customer service team at support@medicalaustraliangroup.com.